Q: How do I get a copy of my recipe to you?Ī: All details are in the listing, but you can email your image to info with your order# in the subject line. Q: How do I add my details for personalization?Ī: List your text/dates/recipe name in the Personalization field when you check out.
#THE SHUSH EMOJI UPGRADE#
USPS 1st Class upgrade to USPS Priority) are available for purchase only and are not included in the Ship Free offer. Standard shipping only upgrades to next class of shipping (ie. The free shipping offer is to a single US address only. We will not split orders into separate packages to separate addresses. We cannot do anything about a package not being delivered, only the Post Office can! If there is an issue with delivery, contact the USPS. Please check your tracking number with the online USPS system for status of items. Once the package in the hands of the USPS it is out of our control and we are not responsible for delivery. Please choose expedited shipping for tracking and insurance if it is an important gift.įor all items which ship via USPS we will send you a tracking number with your shipping notification through your Etsy account. WE ARE NOT RESPONSIBLE FOR THE DELIVERY OF THE ITEM BY CHRISTMAS. Please order early if you want it for Christmas! USPS suggests items shipped on or before Dec 17 may arrive in time for Christmas (this is an estimate, not a guarantee!) We expect significant delays to USPS deliveries again this year. Unfortunately due to international service disruptions, we are not shipping most items internationally. If an item is returned due to an incorrect address, you will need to purchase postage to have it re-shipped to a new address. Requesting an address change afterwards will cause your order to be cancelled so you can correct your details since we cannot alter your address on shipping labels. Please ensure that your DELIVERY address is correct when placing your order. We will notify you with tracking information if that is the case. During peak shipping times, we may opt to use UPS for some heavier/larger items. If you're in a hurry but forgot to upgrade your shipping during checkout, we have shipping upgrades available as a separate purchase in our store. Items shipped via USPS 1st class do not include insurance and we are not liable for loss or damage. Items shipped via USPS Priority Mail include insurance for loss or damage. Please read each listing for shipping options. If an item is returned to us due to non-delivery, buyer is responsible for postage charges to re-send the package (since the initial postage costs were spent on initial postage) Please note we do not refund shipping charges once the item has shipped, as this charge is used to cover the postage when the item is shipped. We do not accept returns or issue refunds or items damaged due to incorrect washing. Please follow washing instructions as listed on the item description and supplied with the shirts at shipping.
Please review the size chart on the listing to ensure you select the correct size. There are no exchanges or returns if you select the incorrect size. We send proofs for all personalized cutting boards and stones - we do not accept returns on these items after approval has been given.Īll apparel is printed to order. Please be sure your details are correct before placing your order. We do not accept returns for buyer remorse, incorrect size selection or incorrect text as supplied by the buyer. Please include a photo showing the original shipping label and the damage to the package. The customer must contact us within 24 hours of delivery and we require the customer provide us with photos of the damaged item and the original packaging so that we may file a claim with the shipping company. We reserve the right to request the customer pay for shipping, as initial shipping charges covered the cost of the original shipping. We will happily replace items or refund customers for any item returned due to damage upon receipt.
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